Thinking Out Loud with George and Joan: What’s in a Name?

In their latest podcast, George Needham and Joan Frye Williams discuss how librarians refer to their…customers? patrons? users? and what those words mean, and how all of those terms have different connotations. As Joan says, it’s more than just nomenclature.

Categories: George and Joan Podcasts, Infopeople Podcasts, Keeping Up

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