Training: The Learning Revolution and the Inner World of the Learner (Part 2 of 2)

Employees’ learning skills, according to Pat McLagan (Change Is Everybody’s Business), are “woefully inadequate” for the task of effectively using all that is available to them in their role as learners.
McLagen and Marc Rosenberg (Beyond E-Learning: Approaches and Technologies to Enhance Organizational Knowledge, Learning and Performance), during their ASTD (American Society for Training and Development) webcast on “Future Trends in Training and Development” this week, agreed that learners are benefitting from a learning revolution which is putting learners rather than instructors and classrooms at the center of the learning process. What needs to happen next, McLagen suggested, is that trainers-instructors need to focus on the “inner world of the learner.” This includes helping learners effectively use the myriad learning resources available to them in what McLagan calls “this rich learning environment.” The issues are familiar to those working in libraries: inadequate search techniques often leave learners and other information seekers overwhelmed with a flood of irrelevant information because they don’t know where or how to look for what they really need.
A deeper trend “toward ‘professional’ self-managed learning” will guide learners toward drawing insight from information; evaluating the quality of information; using analytical, systemic, and creative thinking processes; consciously managing their own learning; and helping others learn, McLagan predicted.
Trainers—what McLagan called “learning professionals”—will also have their roles to play: helping to “link organizational needs and learner priorities”; creating designs and experiences that accelerate the learning capabilities needed by organizations; helping employers become “full players in the learning network”; and serving as guides and facilitators of the learning process.
The result, both presenters concluded, take advantage of Web 2.0 social interactions to create a “dynamic collaboration” with “more interactive, personal experiences” for everyone involved in training-teaching-learning.
(Readers interested in sharing their own experiences in the learning revolution can join the conversation by responding with a comment here on Infoblog. Best training-learning practices may be explored in future postings.)