George and Joan, Thinking Out Loud About New Year’s Resolutions

podcastIn this year’s end (or year’s beginning) podcast, George and Joan contemplate how the top ten New Year’s resolutions can be applied to libraries. Among their ideas: spend more time this coming year being more customer-focused or try something new (a new service, a new technology). Do you have other ideas for resolutions? Let’s hear them!

Happy New Year!