George and Joan, Thinking Out Loud with Gina Millsap about Process Improvement

podcastIn this edition of Thinking Out Loud, George and Joan discuss the idea of process improvement with Gina Millsap, CEO of the Topeka Shawnee County Public Library. Gina describes process improvement as a method of keeping an organization always looking at how they can improve how they do what they do. As Gina says, “It’s knowing how to ask the right question at the right time.” Give this podcast a listen and take away a ton of great ideas.

Some things mentioned in this podcast: the software Gina mentions is called Mindjet, and you can download a free 30-day trial here. And the article she mentions from the Harvard Business School is titled What Do CEOs Do?

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.