We’ve added our eighth free online module to the new Infopeople Academy! These are self-paced learning opportunities for library staff. Each is designed to be practical, applicable and relevant. We’ve created these by re-purposing instructional content in collaboration with Niche Academy.
Knowledge and Skills for Staff Providing Reference
Five of the modules are part of a Subject Area Reference Series. They include:
- Government and Law
- Consumer Information
- Poems, Songs and Quotations
- Homework Help
- Business Resources and Job Hunting
- Government and Law is designed to introduce legal information available on the Internet and in a few standard print sources. Federal and state government information is included. This is for non-law library staff . Learn about the structure and sources of law, what types of legal questions you may be asked, and what you can do to answer them.
- Consumer Information includes tips on handling requests for general consumer information. It also concentrates on several areas people often need to research: vehicles, antiques, collectibles, and art.
- Ever help patrons who are looking for Poems, Songs and Quotations? When searching for a poem, song, or quote, an effective search depends upon doing an effective reference interview. Learn about useful web and print resources, too.
- Homework Help focuses on best reference staff practices, great reference resources for homework assistance, and suggested methods for responding to students with homework needs and concerns.
- Business Resources and Job Hunting introduces core business resources. Resources for starting a business, investment and finance, and job hunting are covered, too.
Other Knowledge, Skills and Abilities
The three remaining modules cover a variety of topics, including:
- Tabletop Games and 21st Century Skill Development
- How to Serve Genealogists Now
- Making Employee Training Stick
- In Tabletop Games, Lauren Hays highlights how you can use games in your library to foster skills such as creativity, communication, critical thinking, and collaboration.
- In How to Serve Genealogists Now, Nicole Miller covers genealogy research best practices, sources, and software. She also covers genealogy related library programming.
- In Making Training Stick, Andrew Sanderbeck, Terry McQuown, and Brenda Hough discuss ways that supervisors should be involved with their staff members’ training. The modules include tips regarding how to make training stick and introduces the concept of “transfer of training”.
We hope you find these modules useful. Please share them with other staff who may be interested in the topics. Would you like to be updated when new topics are added to the Infopeople Academy? Sign up for the Infopeople training list. We’ll use the list to announce new content.