The Lawrence (KS) Public Library had questions about their community! They wanted to identify gaps in information, resources, and services that are available to their community, and to better understand the library’s role in filling those gaps. Read more about their Community Needs Assessment in a case study created as part of the California Data Informed Public Library initiative.
Has your library used data to make plans, decisions, and changes? We’re seeking additional Case Studies to share! Contact brenda (at) infopeople.org if interested.
What are the latest “hot” young adult books?
The world of YA literature is a dynamic one that has become one of the most vibrant areas of publishing. Keeping up with these changes and the 5,000+ new titles flooding the market annually can be a full-time job. We’d like to help!
You are invited to view Michael Cart’s new one-hour recorded session. He will bring you up to date with new trends and the best new titles for your collections. Both fiction and non-fiction titles are included.
In addition to the recording, access to the presentation slides and to the list of titles is provided.
Many in the library world are working to better understand issues related to privacy. In this post, we’ll highlight a few free resources that can help you learn more.
- ALA’s Office for Intellectual Freedom will be hosting a free webinar on April 16th. Julie Oborny and Erin Berman from San José Public Library will present “A Practical Guide to Privacy Audits.” Attendees will learn why healthy privacy practices are more critical than ever before and get a step-by-step guide for starting an audit at their libraries.
- Alison Macrina, director of the Library Freedom Project, recently delivered a webinar for Infopeople, called “Teaching Privacy in Libraries: Strategies and Tools.” At a time when society is facing a new set of challenges around privacy, surveillance, censorship and free speech, library workers, as stewards of information and providers of internet access, are in a prime position to educate patrons about their digital rights. In this free recording, Marcrina demonstrates tools and best practices that can be taught in any library environment, in one-on-one patron interactions or computer classes.
- Back in November 2017, Laura Solomon presented an Infopeople webinar called, “Protecting Your Online Privacy: Risks and Strategies.” The free recording includes information and examples to help us understand why protecting one’s online privacy is now so critical and what can happen when one doesn’t. The session highlights various concrete methods and tools you can use to help protect online privacy as much as possible.
We’ve added our eighth free online module to the new Infopeople Academy! These are self-paced learning opportunities for library staff. Each is designed to be practical, applicable and relevant. We’ve created these by re-purposing instructional content in collaboration with Niche Academy.
Knowledge and Skills for Staff Providing Reference
Five of the modules are part of a Subject Area Reference Series. They include:
- Government and Law
- Consumer Information
- Poems, Songs and Quotations
- Homework Help
- Business Resources and Job Hunting
- Government and Law is designed to introduce legal information available on the Internet and in a few standard print sources. Federal and state government information is included. This is for non-law library staff . Learn about the structure and sources of law, what types of legal questions you may be asked, and what you can do to answer them.
- Consumer Information includes tips on handling requests for general consumer information. It also concentrates on several areas people often need to research: vehicles, antiques, collectibles, and art.
- Ever help patrons who are looking for Poems, Songs and Quotations? When searching for a poem, song, or quote, an effective search depends upon doing an effective reference interview. Learn about useful web and print resources, too.
- Homework Help focuses on best reference staff practices, great reference resources for homework assistance, and suggested methods for responding to students with homework needs and concerns.
- Business Resources and Job Hunting introduces core business resources. Resources for starting a business, investment and finance, and job hunting are covered, too.
Other Knowledge, Skills and Abilities
The three remaining modules cover a variety of topics, including:
- Tabletop Games and 21st Century Skill Development
- How to Serve Genealogists Now
- Making Employee Training Stick
- In Tabletop Games, Lauren Hays highlights how you can use games in your library to foster skills such as creativity, communication, critical thinking, and collaboration.
- In How to Serve Genealogists Now, Nicole Miller covers genealogy research best practices, sources, and software. She also covers genealogy related library programming.
- In Making Training Stick, Andrew Sanderbeck, Terry McQuown, and Brenda Hough discuss ways that supervisors should be involved with their staff members’ training. The modules include tips regarding how to make training stick and introduces the concept of “transfer of training”.
We hope you find these modules useful. Please share them with other staff who may be interested in the topics. Would you like to be updated when new topics are added to the Infopeople Academy? Sign up for the Infopeople training list. We’ll use the list to announce new content.
Are you a supervisor or manager with a staff member who is taking an Infopeople course? Would you like to help them make the most of the learning experience? We would love to share a few potential ways you can help “make training stick” for them.
- Read through the course description and learning objectives together. Every Infopeople course includes a course description and learning objectives. Reviewing them will help both supervisor and employee have a solid understanding of what is going to be covered in the course.
- Review the estimated amount of time required for the course work and make a plan for scheduling that time. Most Infopeople courses are designed to require 2 1/2 hours of time per week for the duration of the course (2, 4, or 6 weeks).
- Assist staff with finding a place for their learning. Do they have the space needed to accomplish or complete readings, online meetings, and assignments without being interrupted?
- Discuss assignments together. Assignments in an Infopeople course are practical and relevant. Many of them encourage applying course concepts to the learner’s current library setting.
- After completion of the course meet with the staff person as soon as possible to brainstorm where new knowledge and skills can be applied, or if additional continuing education is needed to build on what they have learned.
- Provide a way for the learner to share their acquired knowledge with other staff (e.g. blog post, staff intranet, informal bag lunch, staff bulletin board, etc.).
- Make a calendar note for 2-3 months after the course end date to talk about what has been accomplished.
Want to know more about the research and models behind these ideas?
We were inspired to develop and share these 7 tips while working with Andrew Sanderbeck and Terry McQuown to create an Infopeople Academy tutorial called Making Employee Training Stick.
The free tutorial will introduce you to:
- “Transfer of training”, helping you understand various tools and strategies available to support your staff in using more of their learning on the job.
- The critical role that supervisors play in the success of employee training in any organization.
- Practical tools and strategies that you can start using immediately.
- Strategies for overcoming potential barriers to using transfer of training.