George and Joan, Thinking Out Loud about Going Back to School

podcastIn this edition of Thinking Out Loud, Joan starts the ball rolling by reflecting that she still views the start of the new school year as the start of her new year, with thoughts of what she wants to learn and what she wants to achieve. Both George and Joan have lots of ideas for what they want to learn themselves, and what they would like the library world to think about learning and exploring in this new school year.

One of the things that Joan wants to learn about this year is As she says, it’s gaming meets consumerism.

What are you looking forward to learning in this new school year?

George and Joan, Thinking Out Loud with Gina Millsap about Process Improvement

podcastIn this edition of Thinking Out Loud, George and Joan discuss the idea of process improvement with Gina Millsap, CEO of the Topeka Shawnee County Public Library. Gina describes process improvement as a method of keeping an organization always looking at how they can improve how they do what they do. As Gina says, “It’s knowing how to ask the right question at the right time.” Give this podcast a listen and take away a ton of great ideas.

Some things mentioned in this podcast: the software Gina mentions is called Mindjet, and you can download a free 30-day trial here. And the article she mentions from the Harvard Business School is titled What Do CEOs Do?