Springing the Numbers

At the onset of April, we posted Infopeople’s busy and rich offerings for the month. And, wow, library staff got busy, too, and signed up, signed in, and signified a grand scale of engagement! Here’s a scan of how all that busy busy busy quantified:

  • Online courses that opened in April have 137 participants engaged.
  • Free webinars broadcast in April met with a combined audience of 707 viewers of the live events, and their archives were tapped 966 additional times!
  • Online independent learning series continued to draw new registrants, and currently have a combined total of 49 independent learners working through these service focus areas.

And here are the numbers we see in our social media presence:

  • As April drew to an end, @infotweets has 714 followers on Twitter, and received three to five notices a day of retweeting or favoriting by library leaders, staff and library staff development fans of posts we tweeted.
  • Infopeople’s Facebook page collected four new friends, bringing the total there to 414. We share our own events as well as compelling library world stories there, with our posts in April earning 134 Likes and/ Shares.
  • With the news that Google+ is likely on its way out, Infopeople is refocusing energy from that venue to Tumblr. An update on that will appear here soon.

Moving the Infoblog back to WordPress has made it much more discoverable. April’s podcasts and written posts on the blog saw 700 visitors beside all of you who subscribe directly or catch blog posting alerts on Twitter or Facebook.

With all that for April, there is no laurel resting now that May has bloomed. Upcoming this month are four new online courses, for which you can still register; at least five new free webinars; and ongoing opportunities to dive into our three currently open online independent learning series (Teaser: we’ve got another couple of those, on very different topics, in the works, planning for debut before the end of summer). In addition to all that, two of three limited enrollment sessions of an onground course opportunity, Mentoring: Challenge and Support in Equal Measures, are slated for May (with the third iteration in June).

So count yourself in and spring into some accessible professional development!

Get Your Training on in April!

Infopeople’s April Training Calendar offers libraries and library staff of all types a goldmine of possibilities. Noting that the American Library Association’s Code of Ethics for us library folk concludes “We strive for excellence in the profession by maintaining and enhancing our own knowledge and skills, by encouraging the professional development of co-workers, and by fostering the aspirations of potential members of the profession,” taking responsibility to participate in one or more of these hits the spot. Bonus points for the curious who see this treasure trove as the answer to your wish list:

With California already being one of the first states to get involved in the Edge Initiative, exploring new methods and best practices you can apply for enhanced community connections gets a boost from the online course, Community and Civic Engagement: The Library’s Role as Connector, which opens April 8. Instructor Jane Salisbury, of Portland’s Multnomah County Library, brings years of experience and insight on reaching adults in the library community. Jane supervises Library Outreach, with services that target, among other populations, older adults and members of the disabled community.

Another online course opening April 8, Redesigning Library Spaces on a Shoestring: High Impact at Low Cost, gives participants access to instructor Ruth Barefoot‘s space planning, marketing, and architectural expertise and her experience as manager of San Jose Public Library’s initiative, the San Jose Way. Ruth’s reconceptualization of how to improve library space for today’s library service users can be simple if dramatic. A favorite tip I heard from her some years ago, when she was speaking of how to untangle overcrowded library space without great cost, is elegantly simple: take everything out of the space and then restore only those things that are necessary and useful, putting them back into the branch shell according to their importance and where they are optimal for library users.

A third online course opening in April will be taught by the ever popular Infopeople instructor Cheryl Gould. All Work Is Team Work, which opens April 22, carries Library Support Staff Certification (LSSC), an indication that it addresses the learning needs of non-degreed staff who want to demonstrate quality skills in library service provision.

The noon time, and always archived, Infopeople webinar schedule has got to be the best free training smorgasbord in town. On April 2, Laura Solomon, whose previous Infopeople webinars have skillfully and substantively broached such concerns as “Fine-tuning Facebook for Libraries” and “Absolutely Free (and Practically Unknown) Online Tools You Didn’t Know You Needed,” takes up Writing a Social Media Policy for Your Library.  No matter your library type, you gotta be sure your library gets this info!

Toby Greenwalt, who co-hosted the wowsome Spark Talks crowd at PLA in Indianapolis earlier this month, will explain why and how we need to Embrace the Evolution: Adapting Reference Service to New Technology,  on April 23. This preso is gonna show us that reference services can be designed for today’s user.

Kelli Ham, a health librarian at UCLA who has much to share–and has shared much–with Infopeople webinar participants, returns on April 16, with From Baby to Preschooler: Early Childhood Health Resources. Infopeople hosts an ELF 2.0 webinar, on April 10, Foundations of Early Childhood Development: It’s All about Relationships, with with John Hornstein of the Brazelton Touchpoints Center, and Sacramento Public Library Director Rivkah Sass.

And speaking of matters of health and wellness, Infopeople’s independent online learning series, which give participants the opportunity to dive deep in a focused area with a facilitator but no assignments and a two-month access period to explore, include a newly updated Affordable Care Act @ Your Public Library.  The reboot goes beyond healthcare insurance enrollment to address the information and community strategies identified by California’s healthcare policy makers and practitioners as most important for 2014 and 2015.

Phew! That’s a whole lot of possibilities to get your development on! Looking forward to seeing you in one of those “theres.”

Online enrollment process walk through webinar Thursday

The California Health Benefit Exchange, the administrative office providing Affordable Care Act health insurance enrollment through Covered California, announced earlier today a free webinar for those who want a preview of the online enrollment process. Public library staff throughout the state who expect to have any role in supplying community members with technology through which online enrollment can be made should register to attend the 90-minute webinar, scheduled for 10 am, on Thursday, September 26 (day after tomorrow).

Here’s the announcement emailed to those on the Covered California email list:

On-Line Application Demonstration

September 26, 2013 at 10:00am pdt

 A demonstration of the on-line application that will be implemented on October 1, 2013.

 More information on how to call-in and view the webinar demonstration will be forthcoming.

 Webinar Link:

 https://goto.webcasts.com/starthere.jsp?ei=1023010

 After registering, you will receive a confirmation email containing information about joining the webinar.

As with other California Health Benefit Exchange webinars, this one will be recorded and archived for future viewing. You can find previous ones under the Stakeholders tab on the Exchange homepage. Thursday’s webinar will demonstrate the tested Covered California interface to be opened to the public on Tuesday, October 1.

If your library has planned to provide quick access to the Covered California site from the library’s page, you can also take the time now to install the official buttons used to link back to that site from outside it.

If you know you work with staff who have little information about the marketplace as yet, be sure they see the Covered California Fact Sheet. Also be sure to become familiar with the information supplied in the Fact Sheet of Changes Coming to Health Care in 2014, which goes beyond enrollment and health insurance to enumerate new consumer rights and mandated business practices.

 

 

Infopeople rolls out staff help on Affordable Care Act

Today at noon, Infopeople presented a well attended webinar to kick off efforts to bring California library staff information about the Affordable Care Act and and assistance in identifying the role of public libraries in the enrollment process scheduled to open on 1 October. If you weren’t able to attend the webinar live, be assured that, like all Infopeople webinars, it will be archived shortly for your access. Be sure to download the speakers’ PowerPoint slides and the two-page document of Resources for Libraries collected to date.

Three speakers addressed the webinar topic of Get Covered @ the Library: Affordable Care Act Resources for Libraries: Oakland Public librarian Barbara Bibel gave an outline of how the health insurance marketplace fits into the 2010 Affordable Care Act rollout; UC Los Angeles librarian Kelli Ham presented the organizing principles and details of the health insurance exchange as well as great resources for staff to access and use; and Covered California’s Diane Stanton was on hand to respond to questions specific to the California health insurance exchange.

High on the list of important take-aways from the hour are clear steps libraries need to be taking now:

  • Make an inventory of resources – staff, computers, time for training
  • Decide types and levels of service
  • Maintain neutrality; act as information providers, not insurance experts or advisors
  • Become knowledgeable about appropriate resources and services

And for library administrators as well as supervisors in information/reference, IT and other specific services: “communicate with staff; ongoing communication between management and staff is key” to any library functioning well during this initial enrollment period.

In the next few days, look for Infopeople’s announcement of free, online independent learning about the Affordable Care Act and the public library connection. A series of six modules will go deeper into the context and content of the Affordable Care Act, the health insurance exchange for individuals and families, the Small Business Health Insurance Options Program, Medi-Cal changes, educating your community about health care and health insurance, and planning programs and partnerships around enrollment.

There will also be future webinars, posters and bookmarks to help alert your library users to enrollment and where to find authoritative information on the Affordable Care Act, and other resources you may need in order to assist your community during this initial enrollment period.

Stay tuned!

Irons in the fire

In spite of some public appearances, Infopeople isn’t limiting our scope of activities to the various projects required in order to get library staff up and aware of the Affordable Care Act. Here are some other initiatives that have us busy—so that we can better help library staff with the variety of training and information needs we face:

The Infopeople website is being updated with the latest Drupal release and with an always improving interface for users. If your interest in coding and content management systems is limited, your attention to this project need not be: presentation of upcoming trainings and webinars are better displayed and the new registration interface should make it easier for would-be training participants to make their selections and go through the enrollment process.

Eureka! has been rolling along for some years now. One effect of that is a growing number of Eureka Fellow cohorts working on specific projects and celebrating reunions. You can dig into the archived webinars Fellows have provided as well–another way to harvest great library leadership info or to access when you mentor someone else in the library field.

And on the topic of webinars, tomorrow (20 August), we have a much needed and welcome one on the boards at 12 Noon, Pacific Time, when Kathy Middleton, Noelle Burch and Alison McKee address Inclusive Library Programming for People with Intellectual Disabilities. As with all Infopeople webinars (including 9 September’s Get Covered @ the Library: Affordable Care Resources for Libraries), there’s no registration fee and the session will live on the webinar archives page after production.

We also have a mostly developed–and rich–slate of online course offerings for the Fall. There are eight online courses now open for registration,  You can also use the Calendar tab on the training page to get a view into September, October and even November. Whether you’re planning your personal professional development, or formulating the training calendar for staff you manage, it’s not too soon to look ahead!